My Blog List

Thursday, February 26, 2015

The better the software the worse the Customer Service?

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Adobe agreed to refund my purchase of PS CS6, and I removed it from my computer. No big loss since it wouldn't function. But while they were deleting the new purchase they also erased all my other and previous Adobe purchases, and I've made a dozen or two dozen in the last 20+ years. There is no recourse on their website except to "chat" with a "rep" who doesn't know anything and can't help even if he wanted to.

I spent all day yesterday trying to discover what was causing this weird problem: NO photoshop apps would work properly for me, I tried PhotoExpress 12, CS6, a NEW CS6, and the latest demo of Creative Cloud.  None would work properly.

It appears that the problem might have been with the download-install app. It seems the Amazon Download-Install App which I used when I bought PS Express thru Amazon was defective or buggy or something, and not only could not install Express correctly, but somehow interfered with the installation of the other Photoshop Apps, which I got from the Adobe site.

I suspect that the AMAZON app messing up my Powerbook is a Microsoft/PC item which doesn't work with Apple.  Or something. Who knows?

Who to talk with and what to do I really have no idea. The reps at Adobe were polite, but appallingly ignorant, and completely unable to assist me.

AMAZON customer service is just worse than Adobe- which is to say, non-existent. At least One can "talk" online with Adobe reps, even if they can't do anything!

Why am I so distraught over one non-working application?  Photoshop is like an extension of myself- it would be easier to stop using my car, or drinking coffee! I feel like I'm missing a limb. Till now I was not really aware of how photoshop permeates my life.  Funny! Now I've calmed down quite a bit, after being hysterical for almost 3 days! I'll get this figured out. OR else I'll jump up-and-down on my computer and then throw it out the window.  One or the other!

Sunday, February 15, 2015

Fostoria Baroque Glass, Green

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For this set I have the 3 stick candelabras and also the bowl!  Photo taken from my display shelf.

Saturday, February 14, 2015

Miss Buncle's Book • DE Stevenson

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These must be the most charming book covers I've come across in a long time.  And the books are delightful, too!

Tuesday, February 10, 2015

Inuit Ivory (walrus tusk)Bear Salt/Pepper Shakers, circa 1920s

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Here are some photos I took of 4 walrus-tusk-ivory bear salt/pepper shakers my grandmother acquired in 1920s Alaska.  Probably Inuit.


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Here are some unusual Fostoria Baroque pattern candle holders, in Red-Amberina and Purple (Amethyst).  I also Baroque green, cobalt blue, and wisteria (pale lavender). I'll be taking photos in the next few days.



Fostoria glass, Baroque Amethyst (purple) candle-holders

Fostoria glass, Baroque Red (Amberina) candle-holders

Friday, December 6, 2013

Book Covers and Christmas Cards

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Browsing thru Amazon's Kindle Regencys I came across this book, which I naturally purchased.  I thought I'd add another picture for the cover.  Can't review the book, as I haven't read it yet, but it looks promising.  I'm rather flattered that they used my image, but [tossing head]. I wish I'd got a little credit, maybe a link to my (long neglected because my daughter HOGS the scanner all the time! Also I'm writing.) Blog.

I always wanted the gorgeous fashion plates from Ackermann's, Costume Parisien, Ladies Magazine (and others) to be used as book covers, and its gratifying to see it finally being done, though sadly, not very well. At least, not as well as my efforts.

Friday, June 7, 2013

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This original print is in such great condition it really didn't need any fixing up. But I did anyway. Note the "V" in the lower left corner. I believe that is the signature of the artist, H Vernet.